First, the “Trojan Horse” debt collection law
(1) in the debt collection process, in particular, contact with each other in order if the concerns, interests, or even seriously consider the attitude of the other proposed fool the enemy into each other’s information Gaodao Shou, and then turn against each other in order to help conditions has been the practice. Read more…
1. Dunning should be straightforward. Dunning is not a shameful thing, there is no punch line, the most effective way is to have something to say so, do not say sorry, or roundabout.
2. To take action, first find out the reasons for the delay was due. Is negligence, or product dissatisfaction, is funding constraints, or design, should address the different situations to take a different collection strategy. Read more…
Guests dining checkout is completed, the guests, this is the end of a meal, but the restaurant service has not ended. This involves the billing waiter skills. The guests speaking, the billing service is also very important, especially the attendant tone, the tone of the guests the feeling of great impact. This requires that the CSO can understand the psychology of customers, with the appropriate tone and tone to the checkout. Read the following examples you will understand why guests upset: Read more…
For different types of enterprises should adopt a different debt collection methods, because of their vulnerability vary, the focus of recovery also have different emphases, the next graph is for the three kinds of typical corporate debt collection strategy combination.
Non-performing small businesses: a search for assets of two deterrence 3 the assistance of counsel Read more…
The principles of writing collection letter
Write a collection letter is an art, how to keep your relationship with customers due to the deterioration of collection letters, but also to achieve the purpose of collection have not been very simple. If your collection can satisfy the following letter to these principles, is an effective collection letters, you can achieve the purpose of reminders account.
* Specific – Address to be specific, the recipient should be specific to a certain person, as well as a specific job
* Clear – the amount required to pay the purchase price written on the letter in a prominent position, if ãÊæÇÌÏ cutting brag flurried Xie maggot suspect jurisdiction exactly? / SPAN>
* Clear and concise – the length of the letter should not exceed one page, the content should be straightforward. If the problem is through the more complex, you can by way of attachment, such as the attached contracts, bills and so on.
* Accuracy – the amount of money written in the letter must be correct.
* Easy to read – the language is precise, concise, direct, no jargon of the inquiries, the use of short sentences and paragraphs.
* The wording to be careful – have long-term cooperation consideration, not what he wanted to write about anything. Do not pay special attention to personal attacks on each other, we should ipso facto, from the perspective conducive to cooperation and about the problems.
* A firm and authority – the wording of the letter should be firm, but polite.
* Do not compromise – you have the right to request payment.
* Reasonable – for example, must explain to customers why should this matter to the lawyers.
* Guidelines – require customers to have to send the same day in Shouxin also some money to you.
* Feedback – have a specific signature, and stated positions, specifying telephone will be the main customer call back.
* Avoid writing time, write a specific date, such as the October 5, 2003.
* Explain the circumstances surrounding the loan, or attached to a list.
* Do not say there are a few letters later, and there can be only a final notification letter, to ensure their own good as its word.
* The end, very tactfully and objective manner tell the customer, if non-compliance with payment agreement for what will happen.
You in the face of the debtor, the Ruanmoyingpao or coercion, are trying to persuade each other, “You also should have the money”; and the debtor making phone calls in the sum of shirk, or verbal abuse, it is nothing more than to tell you “I can not still the sum of money, at least not now. ” In addition to “or not is still” the confrontation, whose influence, who will achieve the purpose, adhere to the influences come from, persist from the confident and courage. Therefore, the quality of billing staff, one of the most important is a strong will power. Have the right mindset in order to adopt the correct strategy, can play experience brought skills. Read more…
debt collection method 10
1, Negotiate a settlement claims and debts of the parties is voluntary, mutual understanding, based on direct consultation or to invite a third party to mediate and settle disputes. Debt due or about to expire, the debtor is temporarily unable to repay the debt but repayment in good faith, the creditor could discharge the debt limit, manner, an amount equal to the debtor negotiations, urging the debtor’s debt obligations, or entered into repayment agreements. Read more…
Phones may be the most effective collection action, because this approach has the advantage of quick and direct feedback, both can produce an immediate response, you can also start a meaningful right to talk about.
A successful collection call steps:
The first step to prepare the work. Keep in mind; the phone that allows you to achieve impeccable collection level, but also for an excuse to prevent the other side stall, ready to relevant information is a very important first step. Read more…
The friend’s introduction, a company president, to find my company need to assist our investigation and evidence collection.
It turned out that they are a private company, main engaged in hazardous waste recycling business. But the most time recently plummeted in business, and upon inspection that some of the original co-waste disposal companies are not engaged in the business by a qualified waste recycling business. Read more…