Hohey

1. Dunning should be straightforward. Dunning is not a shameful thing, there is no punch line, the most effective way is to have something to say so, do not say sorry, or roundabout.

2. To take action, first find out the reasons for the delay was due. Is negligence, or product dissatisfaction, is funding constraints, or design, should address the different situations to take a different collection strategy.

3. Directly to the initial contact. Do not let customers shifting responsibilities onto others led by the nose.

4. Do not make a radical act. Dunning has been under air, then think out the outlet, or even to make extreme behavior, this method desirable. Nerve once the tear, the customer may rely on this go, collection will be increasingly difficult.

5. Do not be afraid reminder and loss of clients. Due for payment, of course. Fear caused by customer unhappy reminder, or loss of customers, will allow customers insatiable, encourage such bad habits. Of course, if customers insist on non-payment, loss of the customer have a big deal?

6. Decisive, timely suspension of supply, especially for clients “does not supply no longer pay” threat; otherwise it will bogged down.

7. Receivables of time is essential, adherence to the “regular collection” principle. The longer the time on the more difficult to recover. Foreign specialized institutions responsible for collecting the research has shown that the degree of difficulty depends on the aging of receivables rather than the balance amount of more than 2 years to recover only 20% of debts, while less than 2 years to recover 80% of debts .
8. One of the biggest mistakes made is to require prepaying part of the section. Experience has shown that should require full payment, although that did not get to get a little better than good, but not as good as to recover more.
9. Adopt a competitive strategy for the collection. As long as the client is still operating, he always have payments to suppliers. If you do not receive the money, then he certainly points to someone else. Access to preferential payment opportunities for suppliers and customers are usually long-term good business relations and personal relations of enterprises, because no one wants to fall out with my friends face.
10. Receivables have “drill powerful”, there must be pursued spirit. I worked out in practice for the debtor (business party, the competent person in charge of financial responsible person) to implement the “three followed by” strategy, that is followed in the office, followed by a meal on the back of the toilet, followed by the work on the way home. Although some excessive, they had to do ah! Drip stone wear, rope sawing wood off, and sometimes do also played a “Hard work pays off” role.
11. Receivables have “soft Jin.” From a moral perspective, the less other people’s models, the heart has apologized to the creditors should treat each other protocol. But many debt units, some of your plate with his old head, and some of your disdain, and some even allow you the door! Debt collectors have to stoop to this point, the use of forces of the terms, for the hearts and minds, saying that good things do warm human language, they lost a sincere smile, right that the “three kinds of people” implementation of the “emotional investment”, good faith actions, stone are open for competition.

12. Receivables have “tenacity.” Clear the arrears is a long and arduous business, debt collection people should have a gritty determination, even if someone unjustifiably dismissed beggar like your general, also need to bite the bullet, stick to their positions. Soldiers had run away, it will come to naught. Saw a ray of hope, and never pass up the opportunity to learn to complain at the same time can not be sympathetic to each other, on the contrary to let each other sympathy.

13. Recourse to professional billing personnel or legal action. There are always liars and not unreasonable customers deliberately bilk without returning it, and they are unreasonable is tantamount to “casting pearls before swine” by adopting the normal collection methods are often difficult to work, and some very formal, and even ingenious ways there are miraculous accounts reminders . Therefore, when the receivable is difficult, it may request that a special collection capabilities and a rich collection of experience “professional billing personnel” to debt collection. If this method still does not work, the only remaining option is to direct legal action.